OUR SERVICES
Three services. Each one described in full before you decide.
Read each service description, including what it does not cover. The scope, the number of sessions, and the price are stated here so you can make an informed decision at your own pace.
Back to HomeOUR APPROACH
How all three services are structured
Every Vessalyn service begins with a written scope document that you receive before the first session. This describes what will happen in each appointment, what you will leave with, and what falls outside the service. If your situation raises questions that the scope document does not cover, we address those in writing before the engagement begins — not mid-way through.
Sessions are conducted in person in Kuala Lumpur. Community Programme training days travel to the group's venue within the Klang Valley. Nothing in any service requires you to share sensitive personal information beyond what is directly needed for the administrative task at hand.
At the end of each engagement, you receive the outputs described in the scope document. No follow-up sessions are added without a separate agreement. No outputs are withheld pending additional payment.
SERVICE 1 OF 3
Co-Parenting Logistics Toolkit
RM 620 · 2 sessions
A practical two-session engagement producing the shared calendar, handover checklist, packing list, and contact sheet two households need to coordinate a child's week without discussing anything else. Covers setting up a shared digital calendar, agreeing a simple written protocol for schedule changes, and a template for recording what was agreed.
This service is purely logistical and administrative. Nothing in the toolkit touches parenting arrangements as a matter of entitlement, no view is offered on any dispute, and the material carries no standing beyond what both households voluntarily agree to use.
- Shared digital calendar, compatible with common calendar apps
- Written protocol template for agreed schedule changes
- Handover checklist and packing list template
- Joint contact sheet for emergency and routine contacts
SESSION PLAN
Calendar and protocol session
Review the household's weekly pattern; set up the shared calendar; draft the schedule-change protocol.
Checklist and handover session
Produce the finalised handover checklist, packing list, and contact sheet; deliver all documents.
SERVICE 2 OF 3
Family Records Consolidation
RM 1,480 · 4 appointments
A guided project across four appointments that gathers a household's scattered documents into a single indexed archive: identification papers, education records, property and tenancy documents, insurance certificates, and correspondence. Includes scanning, consistent file naming, an encrypted archive you hold, a printed contents page, and a one-sheet directory naming the public body that issues each document type.
Originals are returned at or before the final appointment. No copies are retained by Vessalyn. The service is clerical — it inventories and files, and makes no assessment of any document's content or effect.
- Document scanning and AES-256 encrypted archive
- Consistent naming: type / issuing body / reference / date
- Printed contents page and document directory
- All originals returned; no copies held by Vessalyn
APPOINTMENT PLAN
Inventory and sort
All documents brought in are listed and grouped by category.
Scan and name
Each document is scanned and named according to the agreed convention.
Archive and contents page
Files are placed in the encrypted archive; the contents page is drafted.
Delivery and handover
Archive, contents page, and document directory delivered; originals returned.
SERVICE 3 OF 3
Community Support Circle Programme
RM 4,550 · 12-month programme
A twelve-month arrangement for groups — residents' associations, faith communities, workplace welfare committees — that want to run their own peer support circles for families in transition. Includes a facilitator's handbook, three train-the-facilitator days for up to ten volunteers, a printed participant workbook licensed for the group's own use, a written safeguarding and referral protocol, and quarterly supervision calls.
Facilitators are trained to hold a conversation, not to advise. The referral protocol is a core module, and it names the categories of question that must be passed to a qualified professional without discussion.
- Facilitator's handbook and participant workbook (licensed)
- 3 training days, up to 10 volunteers per group
- Safeguarding and referral protocol (core module)
- 4 quarterly supervision calls over 12 months
PROGRAMME STRUCTURE
Training Day 1
Introduction to the circle model; safeguarding and referral protocol; handbook walkthrough.
Training Day 2
Facilitation skills; using the participant workbook; practice sessions.
Training Day 3
Assessment; referral protocol competency check; facilitator certificates issued.
Quarterly supervision calls (×4)
Ongoing support and case discussion (anonymised) across the 12-month programme.
CHOOSE A SERVICE
Which service is right for your situation?
| Feature | Co-Parenting Toolkit | Records Consolidation | Community Circle Programme |
|---|---|---|---|
| Price (RM) | RM 620 | RM 1,480 | RM 4,550 |
| Sessions / duration | 2 sessions | 4 appointments | 3 days + 4 calls / 12 months |
| Who it is for | Two co-parenting households | One household | Community / welfare group |
| Physical documents involved | |||
| Trained facilitators produced | |||
| Best for | Coordinating children's schedules | Organising household paperwork | Building peer support capacity |
All three services are administrative. None offers legal, financial, or clinical advice.
ACROSS ALL SERVICES
Standards that apply to every engagement
PDPA 2010 compliance
Personal data handled in accordance with Malaysia's Personal Data Protection Act 2010.
Written scope before session one
Scope document delivered and agreed before any engagement begins.
Referral protocol in every service
Named categories of professional referral in the scope document for every service.
Pause-and-resume without penalty
Any engagement may be paused and resumed later. Materials produced to that point remain yours.
PRICING
All prices in Malaysian Ringgit, no hidden fees
Co-Parenting Toolkit
RM 620
Two sessions, fixed scope
- Shared digital calendar setup
- Schedule-change protocol
- Handover and packing templates
- Joint contact sheet
Records Consolidation
RM 1,480
Four appointments, fixed scope
- Document scanning and naming
- AES-256 encrypted archive
- Printed contents page
- Issuing body directory
- Originals returned
Community Circle Programme
RM 4,550
12-month programme, up to 10 volunteers
- 3 training days on site
- Facilitator handbook and workbook
- Safeguarding protocol
- 4 quarterly supervision calls
- Workbook licensed for group use
Still unsure which service applies?
Describe your situation briefly. We will say which of the three fits, or whether none of them do — and point you elsewhere if appropriate.
Send an Enquiry