KUALA LUMPUR, MALAYSIA
When families need a hand with the paperwork, not the advice
Vessalyn helps households in transition manage documents, co-parenting schedules, and record-keeping — clearly and at their own pace.
WHAT WE OFFER
Three clearly defined services
Each service has a fixed scope. You can read the full description, ask questions, and decide whether it fits — without obligation.
Co-Parenting Logistics Toolkit
Two sessions that produce a shared calendar, handover checklist, packing list, and contact sheet — so two households can coordinate a child's week without needing to discuss anything else.
- Shared digital calendar setup
- Written protocol for schedule changes
- Handover and packing templates
- Purely logistical — no opinions on arrangements
From RM 620 · 2 sessions
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Family Records Consolidation
Four appointments to gather scattered documents — IDs, school records, property papers, insurance, correspondence — into one indexed, encrypted archive you retain. Originals returned; nothing kept.
- Scanning and consistent file naming
- Encrypted archive, printed contents page
- Directory of issuing public bodies
- Clerical only — no assessment of documents
From RM 1,480 · 4 appointments
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Community Support Circle Programme
A twelve-month arrangement for residents' associations, faith communities, and workplace welfare committees that want to run their own peer support circles for families in transition.
- Facilitator's handbook and participant workbook
- 3 train-the-facilitator days, up to 10 volunteers
- Safeguarding and referral protocol included
- Quarterly supervision calls for 12 months
From RM 4,550 · 12-month programme
Ask About This ServiceWHY VESSALYN
What we do, and what we deliberately do not do
Clerical, not advisory
Every service is administrative and organisational. We do not offer opinions on parenting arrangements, legal standing, or personal decisions. That boundary is stated clearly and kept.
At your pace
Sessions are spaced to suit your schedule. There is no fixed timeline for completing an engagement. You can pause, restart, or stop — the materials remain yours either way.
Your documents stay yours
All original documents are returned. We do not retain copies. The encrypted archive you receive is held only by you, on hardware or storage you choose.
Clear referral pathways
When a question falls outside our scope — legal, financial, or clinical — we name the category of qualified professional you should speak with. We do not guess beyond what we do.
Fixed scope, visible price
Each service has a described scope and a stated price in Ringgit before you commit. There are no add-ons introduced mid-engagement without your agreement.
Community-ready training
Our circle programme trains volunteers to hold a conversation — not to advise. The safeguarding protocol is a core module, not an afterthought.
Not sure which service fits your situation?
Send us a short description of what you are dealing with. We will let you know which of our three services applies, or tell you honestly if none of them do.
COMMON QUESTIONS
Things people ask before getting in touch
What do you mean by "administrative only"?
We organise, file, and document. We do not assess what any document means legally or financially, we do not advise on parenting arrangements as matters of right or entitlement, and we do not offer any form of counselling or personal guidance. If a question requires professional expertise — a lawyer, a counsellor, a registered social worker — we will say so and point you in that direction.
Can one household use the Co-Parenting Logistics Toolkit without the other?
The toolkit is designed to produce documents both households will use. While we can meet with one household first, the templates and shared calendar only become practical when both parties have reviewed and agreed to use them voluntarily. We can discuss how to approach that at the initial enquiry stage.
What happens to my original documents during the Records Consolidation service?
All originals are returned to you at or before the final appointment. We scan and file-name each document during the session; we do not take originals away from the appointment venue. You hold the only copy of the encrypted archive. We retain nothing after the engagement closes.
We are a residents' association. How does the Community Support Circle Programme work for us?
We work with your committee to identify up to ten volunteers who will run circles within your community. Three training days cover how to hold a structured conversation, how to use the participant workbook, and — crucially — when and how to refer a participant to a qualified professional. The safeguarding protocol is not optional. Quarterly calls through the year give your facilitators a space to discuss what they have encountered.
Are the prices fixed or do they vary by case?
The prices listed — RM 620 for the Toolkit, RM 1,480 for Records Consolidation, and RM 4,550 for the Community Programme — are the standard fees for the described scope. If your situation requires additional sessions beyond the stated number, we discuss and agree any adjustment before proceeding.
Where do appointments take place?
Most appointments take place at our office in Bukit Bintang, Kuala Lumpur. For the Records Consolidation service, where you may be bringing a volume of documents, we can discuss a location that is more practical for you. Community Programme training days are held at a venue of the organising group's choosing within the Klang Valley.
FIND US
Our office in Kuala Lumpur
15 Jalan Bukit Bintang, 55100 Kuala Lumpur
REACH US
Send an enquiry
Describe your situation briefly. We will respond within two working days to let you know which service, if any, is relevant.
Contact details
TELEPHONE
+60 3 9082 4671ADDRESS
15 Jalan Bukit Bintang
55100 Kuala Lumpur
Malaysia
OFFICE HOURS
Monday – Friday: 9:00 am – 6:00 pm
Saturday: 10:00 am – 2:00 pm
Sunday & Public Holidays: Closed
We aim to respond to all enquiries within two working days. If your situation is time-sensitive, please call during office hours.